candy888 | Deposits, Withdrawals Account Verification

PAYMENT METHODS

Payment Options We Support

We support the local payment rails Malaysia players already have on their phones. Every method below works for deposits; withdrawal availability depends on the method and your account status.

Touch 'n Go eWallet Deposit and withdraw using your TNG eWallet balance — confirm with your app PIN.

Boost Use your Boost wallet for quick deposits directly from the Boost app.

GrabPay Fund your account via GrabPay from the Grab app wallet section.

DuitNow Send via DuitNow transfer using the account reference shown at checkout.

FPX Pay directly from Maybank2u, CIMB Clicks or other FPX-enabled online banking.

Withdrawing Funds from Your candy888 Balance

When you want to move your balance out, go to the cashier and select Withdraw. Choose the wallet or bank account you want paid — Touch 'n Go eWallet, Boost, GrabPay and Maybank2u are all on the list. Enter the amount, complete any identity check the system prompts, and submit. We process withdrawal requests in the order they arrive; the time it

takes to reach your wallet depends on your payment provider's own clearing schedule. Keep your registered payout details up to date so there are no holds on your request.

Open Withdraw in the cashier — Go to your account menu, tap Withdraw, and you'll see the payout method selector.
Pick your payout method — Choose Touch 'n Go eWallet, Boost, GrabPay or your linked bank account such as Maybank2u.
Enter amount and verify — Input the withdrawal amount, complete the on-screen verification step if prompted, then submit the request.
Await provider clearing — Your payment provider handles the final transfer to your wallet or bank; timing depends on their clearing schedule.

candy888 Account Verification

Verification is how we make sure your account and your payouts belong to you. Submit a copy of your MyKad or passport through the verification section in your account settings — the document image needs to be clear and unobstructed. A selfie holding the document may be requested for the final check. Once approved, your account is fully unlocked for withdrawals without

additional holds. We treat your documents with strict data handling; they are used only to confirm your identity and are not shared with third parties outside what local law requires.

Go to verification settings — Find the Verify Account section inside your candy888 account settings and start the submission form.
Upload your ID document — Attach a clear photo of your MyKad or passport — both sides if prompted — with all details visible.
Complete the selfie check — If the system requests it, take a selfie holding your ID so we can match the document to your account.
Await approval — Our team reviews submissions and updates your account status; you'll see the result in your account dashboard.

Putting Money into Your candy888 Account

Funding your account starts at the cashier section — tap Deposit, pick your preferred method from Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, and the amount moves straight to your balance. Players in Kota Bharu and across Malaysia use the same flow on mobile or desktop. We keep the deposit screen clean: no extra steps, no hidden fields. Once your

payment app confirms the transfer, your candy888 balance updates and you can head straight to the lobby.

Open the cashier — Log in and tap the Deposit button in your account menu to reach the cashier screen.
Choose your payment method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX from the available options.
Enter the amount and confirm — Key in how much you want to add, review the details, then confirm inside your payment app with your PIN.
Balance updates — Your candy888 balance reflects the deposit once your payment provider confirms the transaction.

Banking Questions Answered

If something about your deposit, withdrawal or verification is unclear, these are the questions we hear most often from Malaysia accounts.

Touch 'n Go eWallet, Boost and GrabPay are all available at the cashier. DuitNow and FPX online banking are also on the list for direct bank transfers.

We process requests as they come in. How quickly the funds arrive depends on your payment provider's own clearing schedule — we do not control that final leg.

Minimum amounts are shown on the cashier screen when you select your payment method. We do not publish a fixed figure here as it can vary by method.

A hold usually means your account verification is incomplete or your payout details do not match your registered information. Check your account settings and complete any pending verification step.

Yes. Verification is required before your first withdrawal. It is a one-time process — once approved, future withdrawals go through without the same document checks.

A clear photo of your MyKad or passport is the standard requirement. A selfie holding the document may also be requested to complete the identity match on your account.

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